FAQs

How long is the shipping time?

Our shipping times vary depending on where you live. Estimated delivery times are:  USA: 4-7 Days UK/Canada/Australia: 1-2 weeks Rest Of the World: 1-3 weeks 

Do you ship to my country?

Yes! We ship worldwide and unless you live in a very remote part of the world, we can deliver to your door! Please get in contact if you think that your location cannot be reached via your national postal services 

Is it difficult to use? 

We've designed the TARSIERS PRO to be used by everyone! It doesn't matter if you are a Licensed Massage Therapist or a beginner that doesn't know which part of the muscle to massage.The TARSIERS PRO is extremely intuitive to use - turn it on and apply to the area that is sore - it really is that easy! 

Is there a warranty?

All TARSIERS products come with a 1 year warranty as standard.  Generally speaking, the warranty does not cover any damages caused by the user including drops, over-amping the power and misuse of the machinery.

Does this need to be plugged in to use? 

Nope!All of our products are fully handheld and can operate for 2-4 hours between charges. All orders include a charger and the battery is included.

Do you have other questions? Get in contact with one of our team member by emailing us at info@tarsiers.com